We insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
We collect two kinds of information from you when you visit the Website and use our services.
Firstly, we collect any information you voluntarily provide to us. For example, if you call or email us via the details provided on the ‘Contact Us’ page, we collect that information. Any and all information that you post or otherwise provide to Doconline by means of this website shall be true and accurate, not misleading, and offered in good faith.
Whenever you call for a medical consultation we keep record of your identity and contact details and of any medical conditions discussed, and guidance provided during your medical consultation, medical prescriptions, allowing for ease of use during future calls, diagnostic reports and other health records provided to us. Our unique Patient Management System, guarantees privacy and confidential record keeping. All medical consultations including audio and video consultations are recorded and treated as your Electronic Health Records.
Secondly, we automatically collect some information from you that’s related to how you’re accessing the Website. For example, we collect the Internet Protocol (IP) address of the domain you use to access the internet, the date and time you access our site, the pages you visit, and the Internet address of the website from which you linked directly to our site, as well as other similar features that are useful to us in providing the best possible content to you. This information is not shared with anyone beyond the support staff for this website, except when required by law or other law enforcement authorities, and is used only as a source of anonymous statistical information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, location, age, or income level). We use this data to tailor your experience, providing you with content or
services that we think you might be interested in and to display content according to your preferences.
You must promptly notify us along with your bank/credit card provider if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.